Shipping Policy

Made to order

Our products are made to order in our Townsville studio. Please allow 2–3 business days for your product to be made before dispatch.

This production time is separate from postage time. Please allow additional time for your parcel to arrive after it has been dispatched.

Postage and delivery

Shipping charges are calculated at checkout. We offer free Standard shipping within Australia on orders of $100 or more. Express shipping and international shipping are not included in this offer.

Once your product has been made, it will be carefully packaged for dispatch. Delivery time varies depending on your destination and the shipping service.

Questions about your order

If you have a question about production or delivery, please contact us using our contact form and include your order number if you have one.